The Reality Resource Hub is your one-stop shop for resources, documentation, how-to guides and more. You can use the search function on the home page and enter keywords for any information you may be looking for. You might instead choose to browse our collection of Getting Started articles, FAQs and Samples directly.

We are always expanding the Reality Resource Hub, but if there is anything you cannot find on this page, please post it in our Developer Community server on Discord. It is intended to be a place to interact with the PureWeb team, ask questions, submit ideas, and work together! The questions and feedback we receive there help us continually improve our content.

Contact Support

If you have an issue/question with an existing deployment or account, please utilize the form below, and provide the following information:

  • Project ID
  • Model ID
  • LaunchRequest ID(s) - if applicable
  • Link to test the experience
  • Detailed description of the issue
  • Screenshots or screen recording of the issue
  • Steps to reproduce the issue

Open a support ticket